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Privacy policy

Privacy Policy

Last updated: July 10, 2026

Solreadings operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated experience (the "Services"). Solreadings is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use our Services, make a purchase, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified. We may collect or process the following categories of personal information depending on how you interact with the Services:

  • Contact details including your name, email address, and billing address.
  • Financial information including payment card information, transaction details, and payment confirmation.
  • Transaction information including the items you purchase and your past transactions.
  • Communications with us including the information you include when sending a customer support inquiry.
  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.
  • Usage information including information regarding your interaction with the Services.
  • Cookie and tracking data including information collected through cookies and similar technologies when you visit our website. See the Cookies section below for details.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you when you visit or use the Services, make a purchase, or communicate with us.
  • Automatically through the Services from your device, and through the use of cookies and similar technologies.
  • From our service providers when they collect or process your personal information on our behalf.

How We Use Your Personal Information

We may use personal information for the following purposes:

  • Provide and Improve the Services. We use your personal information to process your payments, fulfill your orders, send order-related notifications, maintain your account, and improve the Services.
  • Security and Fraud Prevention. We use your personal information to authenticate your account, provide a secure payment experience, and detect or take action regarding possible fraudulent or malicious activity.
  • Communicating with You. We use your personal information to provide customer support and respond to your inquiries.
  • Legal Reasons. We use your personal information to comply with applicable law, respond to valid legal process, and enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes, including:

  • With Shopify, vendors and other third parties who perform services on our behalf such as payment processing, data analytics, customer support, and cloud storage.
  • When you direct or consent to our disclosure of certain information to third parties.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with applicable legal obligations, or to protect or defend the Services and our rights.

Cookies

Our website uses cookies and similar tracking technologies to ensure the website functions correctly and to analyze how visitors use our Services. Cookies are small text files placed on your device when you visit our website.

We use the following types of cookies:

  • Essential cookies: required for the website to function. These cannot be disabled.
  • Analytics cookies: used to understand how visitors interact with our website. These are only placed with your consent.

When you first visit our website, you will be asked to consent to the use of non-essential cookies via our cookie banner. You can withdraw your consent or change your cookie preferences at any time via the cookie settings on our website.

For more information on how Shopify uses cookies, please visit the Shopify Cookie Policy.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services. Information you submit to the Services will be transmitted to and shared with Shopify as well as third parties that may be located in countries other than where you reside. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy. Depending on where you live, you may exercise certain rights with respect to your personal information via the Shopify Privacy Portal.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. Our inclusion of such links does not imply any endorsement of the content on such platforms or of their owners or operators.

Children's Data

The Services are not intended to be used by anyone under the age of 18. We do not knowingly collect any personal information about minors. If you are the parent or guardian of a minor who has provided us with their personal information, please contact us using the details below to request that it be deleted. We do not sell or share personal information of individuals under 18 years of age.

Security and Retention of Your Information

No security measures are perfect or impenetrable, and we cannot guarantee perfect security. How long we retain your personal information depends on factors such as whether we need the information to maintain your account, provide the Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights in relation to your personal information:

  • Right to Access / Know: You may request access to personal information we hold about you.
  • Right to Delete: You may request that we delete personal information we maintain about you.
  • Right to Correct: You may request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may request a copy of your personal information and ask that we transfer it to a third party in certain circumstances.
  • Managing Communication Preferences: If you receive any emails from us, you may opt out at any time using the unsubscribe option in the email.

If you reside in the UK or European Economic Area, you may additionally have the right to:

  • Object to or restrict our processing of your personal information for certain purposes.
  • Withdraw consent where we rely on consent to process your personal information.

You may exercise any of these rights by contacting us at contact@solreadings.com. To learn more about how Shopify processes your personal information and your related rights, visit https://privacy.shopify.com/en.

Complaints

If you have complaints about how we process your personal information, please contact us at contact@solreadings.com. Depending on where you live, you may also lodge a complaint with your local data protection authority. For the EEA, a list of supervisory authorities is available at https://edpb.europa.eu/about-edpb/about-edpb/members_en.

International Transfers

We may transfer, store, and process your personal information outside the country you live in. If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms such as the European Commission's Standard Contractual Clauses, unless the transfer is to a country already determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on this website and update the "Last updated" date accordingly.

Contact

For any questions about this Privacy Policy or to exercise your rights, please contact us:

Murat Atak Valentinskamp 63, 20355 Hamburg, Germany Email: contact@solreadings.com

For the purpose of applicable data protection laws, we are the data controller of your personal information.